Cora, our digital assistant, is available 24/7 to help answer your questions about banking. To chat with Cora, select 'Chat to Cora' at the bottom right-hand side of most webpages.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and securely. 01534 282300 From abroad: +44 (0) 1534 282300 Relay UK: 18001 01534 282300 Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and securely. 200 73200 From abroad: 00350 200 73200 Relay UK: 18001 00350 200 73200 Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and securely. 01481 703860 From abroad: +44 (0) 1481 703860 Relay UK: 18001 01481 703860 Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and securely. 01624 637190 From abroad: +44 (0) 11624 637190 Relay UK: 18001 01624 637190 Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and securely. 01534 282850 From abroad: +44 (0) 1534 282850 Relay UK: 18001 01534 282850 Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
You'll need your customer number when calling us. 0345 366 7004 From abroad: +44 (0) 2381 244182 Lines are open Monday to Saturday 8am - 6pm, Closed Sunday and UK Bank Holidays. Calls may be recorded.
Registered customers can use the ‘Need help?’ online chat service available within online banking.Gold customers have access to Ten, one of Europe's leading concierge services, helping them make the most of their valuable free time from flight and holiday bookings to last minute gifts. 02392 676060 From abroad: +44 (0) 2392 676060 Lines are open 24 hours a day, 7 days a week. Calls may be recorded.
Registered customers can use the 'Message Us' feature in our mobile app or the ‘Need help?’ online chat service within online banking.
Our dedicated team are available to discuss your mortgage options with us. 01624 632323 From abroad: +44 (0) 1624 632323
Relay UK: 18001 01624 632323 Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Our dedicated team are available to discuss your mortgage options with us when looking for a buy to let mortgage in the UK. 01624 632345 From abroad: +44 (0) 1624 632345
Relay UK: 18001 01624 632345 Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Dedicated line for brokers Our experienced team of Mortgage Specialists will personally assess each proposal you submit on merit before it is presented for an underwriting decision. We could help your international customers purchase or re-mortgage a property in England, Scotland or Wales. 01624 632444 From abroad: +44 (0) 1624 632444
Relay UK: 18001 01624 632444 Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
To request a mortgage statement, please advise where the property is located and complete our online form.
To request a mortgage tax certificate, please advise where the property is located and complete our online form.
Have you noticed any suspicious transactions or think you're a victim of fraud? Here's how to report it.
From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Outside these hours, please call 0800 032 5963 or +44 (0) 131 339 7609 from abroad.